Frequently asked questions
Hi, how can we help you?
Here you will find the most frequently asked topics, questions and answers.
How can I purchase Daiwa products?
You can only purchase Daiwa products through one of our authorized dealers. In this section you can find the dealer nearest to you Dealers – Daiwa Italy
I have a problem with a product, how can I get support?
You may receive assistance through an authorized Daiwa dealer, who will interface with our Customer Service Department
I own a discontinued Daiwa product, is it possible to find replacement parts?
For products that are no longer in production, Daiwa guarantees repair or replacement within 3 years of going out of production.
How long does the Daiwa warranty last?
The warranty is valid for 24 months from the date of purchase of the product, shown on the receipt of the product. For more information about the warranty AFTER-SALES SERVICE – Daiwa Italy
If I have a problem during the warranty period, how can I repair or replace the product?
To receive service on a product under warranty, you can contact your local Daiwa dealer, who will arrange for our Customer Service Department to send you
I purchased a Daiwa product abroad, can I take advantage of the service?
Unfortunately, Daiwa Italy is unable to provide support for products purchased abroad: you must refer to the store where you purchased the product.
I would like to become an authorized Daiwa dealer.
Fill out the form on the Contact page by selecting the customer type “Fisheries Sector Shopkeeper” and entering all your business data: you will be contacted as soon as possible by our sales department.
Link to: Contatti
Do you need help?
Link to: Rivenditori